Design Sprint
Design Sprint: Justicia Lab x Google.org
Week-long design sprint in NYC to rethink how immigrant advocacies can sustainably increase their impact and reach.
Project Context
Justicia Lab and Google.org partnered for a 1-week sprint, bringing together over 20 immigrant advocacy organizations to explore ways to help migrants.
Justicia Lab and Google.org partnered for a 1-week sprint, bringing together over 20 immigrant advocacy organizations to explore ways to help migrants.
My Role
I was part of a group of Google volunteers partnering with immigration advocates to better understand the challenges of migrants and the organizations trying to help them, and ideate possible solutions.
I was part of a group of Google volunteers partnering with immigration advocates to better understand the challenges of migrants and the organizations trying to help them, and ideate possible solutions.
Skill Set Used
Google Design Sprinting, empathy building, participatory design, stakeholder alignment & moderation, systems thinking, rapid prototyping and testing.
Google Design Sprinting, empathy building, participatory design, stakeholder alignment & moderation, systems thinking, rapid prototyping and testing.
Intro
Our initial sprint goal was to:
“Empower immigrants and advocates with a collaborative national immigrant legal content hub that reduces duplication, combats misinformation, and ensures everyone has access to accurate and up-to-date information.”
“Empower immigrants and advocates with a collaborative national immigrant legal content hub that reduces duplication, combats misinformation, and ensures everyone has access to accurate and up-to-date information.”
Process
Keeping immigration resources up to date, appropriately translated, and easily available is one of the biggest challenges advocacies face, especially in a space with constantly changing regulations. As we talked to subject matter experts, advocates, and migrants, we realized that accessing that information in a digestible manner was a roadblock many migrants were facing.
Since each immigration case is uniquely complex, even when provided with up-to date information, migrants may struggle to parse out which info is relevant to their particular case, at each point in the journey.
Information overload may even lead to people forgetting important information if this is given out of context, in a distracting setting, or too far removed from the time when it will be needed. This leads to missing key appointments and immigration milestones, which can severely impact a person’s life.
Results
As a result of this participatory design process, our scope expanded to “Explore new ways to bring critical legal resources and information to migrants and refugees round the country”. Below is one of the 3 solutions we came up with as a group.
This particular solution focuses on information access, and allowing users to parse, store, and visualize relevant information in an actionable manner.
This particular solution focuses on information access, and allowing users to parse, store, and visualize relevant information in an actionable manner.
